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Barista hands debit card back to customer over the counter at a coffee shop

Debit Cards

Our VISA® debit card makes access to your FECU checking account easy and convenient. You can use this card to make purchases at the millions of locations that accept VISA® around the world.

You can also use it to withdraw money, check your account balance, and more from an ATM near you.

Signature and PIN Transactions

Signature-based purchases require that you sign to authorize a purchase. To trigger a signature-based purchase, choose “credit” instead of “debit” when prompted. Members are allowed 15 PIN transactions per month and each additional transaction will incur a fee.

PIN NOW allows members to activate their cards and change the PIN by phone. Please ensure that FECU has your updated contact information prior to calling the PIN NOW service. As a reminder your PIN is private and you should never give it out.

Contactless Payments

Experience a faster and safer way to pay with contactless payments. Newly issued debit cards now feature contactless payment capabilities for quick and convenient transactions with just a tap. Our debit cards are also compatible with popular mobile wallet apps for making secure payments directly from a smartphone.  

Debit Card Lost or Stolen?

  • 507-455-5430 — 7:30 a.m. - 4:30 p.m. CT Monday–Friday
  • 800-523-4175 — After hours and weekends

Keep your address and phone number up-to-date to ensure we can reach you if we detect potential fraud. We will NEVER ask you for personal or account information when we contact you. We will only ask you to verify transactions.

FRIS Fraud Manager

To protect your account, the FRIS Fraud Manager monitors your debit card and ATM transactions for potentially fraudulent activity which may include a sudden change in your location (such as your FECU VISA® debit card being used unexpectedly in a different state or overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.

The FRIS Fraud Manager is a 24/7 monitoring system designed to analyze your VISA® debit card patterns to determine fraudulent activity.  If there is suspected fraud activity, FRIS Fraud Manager will call the contact number we have on file for you. 

Travel

We want you to use your FECU VISA® debit card with convenience wherever you go. To help ensure uninterrupted service and help us detect suspicious activity, keep us updated with your travel plans and contact information before you leave.

Protect yourself

Be diligent in monitoring account activity and contact us immediately if you identify or suspect any fraudulent transactions. Unless it’s absolutely required for a legitimate business purpose, avoid giving out your:

  • Address and ZIP code
  • Phone number
  • Date of birth
  • Social Security number
  • Card or account number
  • Card expiration date

 

Federated Employees Credit Union provides third-party links for your convenience. These services and provided through external third parties entirely independent from FECU. Trademarked names, content, images, features, and products used belong to their respective owners. These third-party features, applications, and privacy policies are subject to change. The FECU is not responsible in any way for security, content, services, contractual terms, or data usage. Please visit Fee Schedule for fee information and disclosures.